Jagex

Together, IWF and Jagex have enormous credibility and experience in helping make the internet a safer place. The IWF, like Jagex, is a recognised brand, not a here-today-gone-tomorrow organisation but a class-leading source of expertise in this field. We know the IWF can offer professional advice, and they are experts we can speak to if we ever did need expert opinion and counsel. It is just the right thing to do. Most people think the IWF is funded by the government, but it’s not. It’s a charity that requires support from everyone to preserve and increase its expertise.

We understand that, while the vast majority of online activity is benign, fun, engaging and informative, less desirable parts of everyday society unfortunately also emerge. As with any online forum, games encounter this from time to time – ranging from internet trolls and harassment to account hijacking, child exploitation and self-harm. As living games are a microcosm of society, there is a responsibility for companies which develop those games to act responsibly, proactively seeking out these problems in order to tackle them effectively. As a business, one of our key areas of expertise is in how we monitor billions of lines of live chat every year – all day, all night, every day – to detect unwanted activity. To help this process, we have built our own heuristic computer-based tools, alongside a large and dedicated internal team. We are proud to continue to work closely with the Internet Watch Foundation (IWF), the National Crime Agency (NCA) and its Child Exploitation and Online Protection (CEOP) command, local police, as well as other organisations and the video games trade bodies such as UK Interactive Entertainment (UKIE) to lean on their expertise. We form part of a network that helps identify trends and shape self-regulatory responses and official action. It’s an ecosystem to which we welcome even more living games makers to join.